Warranty Policy
Warranty Policy for MINERS MARKET
At MINERS MARKET, we are committed to providing top-tier cryptocurrency mining equipment that exceeds your expectations. Understanding the importance of reliable hardware in the crypto mining industry, we offer a comprehensive warranty policy to ensure peace of mind for all our customers.
Warranty Period:
MINERS MARKET offers a 6-month warranty on all cryptocurrency mining hardware, effective from the date of purchase. This warranty covers any defects in materials or workmanship that may occur during the specified period.
Warranty Coverage:
During the warranty period, we will repair or replace any defective components or parts of the mining equipment. The warranty applies to:
- Manufacturing defects
- Hardware malfunctions
- Non-performance of the equipment as intended
However, the warranty does not cover issues resulting from misuse, unauthorized alterations, or external factors outside of our control.
Hassle-Free Returns:
If you experience any issues with your mining hardware that are covered by the warranty, Miners Market ensures a smooth and hassle-free return process. To start, contact our customer support team within the warranty period. We will assist you through every step of the return process.
How to Initiate a Return:
- Contact Us: Reach out to our customer support team via email or phone during the warranty period to report the issue.
- Troubleshooting: Our team will assist you in troubleshooting to verify if the problem is due to a manufacturing defect.
- Return Authorization: If the issue is covered by the warranty and cannot be resolved, we will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to return the product.
Return Shipping:
MINERS MARKET will provide a prepaid shipping label for the return of the defective product. Please ensure the item is securely packaged and includes all original accessories and packaging.
Inspection & Resolution:
Upon receiving the returned product, our technical team will perform a thorough inspection to diagnose the issue. If covered by the warranty, we will either repair or replace the product at our discretion.
- Repairs: If the hardware can be repaired, we will ensure it is fully operational before returning it to you.
- Replacements: If the item cannot be repaired, we will replace it with an equivalent or similar product.
Exclusions:
Our warranty policy does not cover the following:
- Misuse, improper handling, or abuse of the equipment
- Unauthorized modifications or repairs
- Natural disasters, accidents, or power surges
- Use of incompatible software or components
Contact Us:
For any questions or concerns regarding our warranty policy, please don’t hesitate to contact our support team. We are here to help you enjoy a seamless crypto mining experience with MINERS MARKET.
Email: ✉️ Support@minersmarket.ca
Thank you for choosing MINERS MARKET as your trusted provider of cryptocurrency mining hardware.